Roundtable |
How to do usability testing
June 13 , 2007
11:00 am - 2:00 pm Eastern, 8:00 am - 11:00 am Pacific |
See also Usability from three angles
How do you know whether your Web site design is an effective research tool? How do you identify features that need improvement? What are some best practices and guidelines for deciding how much staff time to invest?
In this roundtable, Ed Dale of Ernst & Young will describe three different usability testing methods in the context of two case studies: a community knowledge repository and a commercial information service. He'll also discuss best practices for usability testing and show how test methods can be grouped into three categories depending on the resources available.
WHO SHOULD ATTEND
This event is for practitioners only. Space is limited to permit everyone's active participation. Software vendors
and systems integrators are welcome to attend but only in their role as
practitioners. In other words, they must employ usability testing internally and be willing to discuss their experiences with it.
This session will be of interest to corporate taxonomists, knowledge managers, search system administrators, Web publishers, information architects, and business unit managers who want to improve their staff's productivity.
DISCUSSION TOPICS
Our members have indicated an interest in discussing
the following questions and topics:
• What are the pros and cons of common usability techniques?
• At what level is usability testing most effective: work group, department, or enterprise?
• When is most usability testing done: before, during, or after a new application is deployed?
• What are some rules of thumb for staffing the usability test function? Can users be enlisted to augment the usability staff? If so, how?
• Why do we apply different standards of usability to print and electronic materials?
• If usability testing shows that design improvements are needed, whose responsibility is it to implement them?
• How do current methods of application development affect usability?
FORMAT
The format is teleconference. Participants will receive a list of attendees,
a password to access a list of members-only background articles on the
Montague Institute Web site, and a phone number to
join the teleconference.
COST
$400 per person (members), $650 per person
(nonmembers). Nonmembers who register for this roundtable automatically
become members of the Society of Knowledge Base
Publishers.
Additional people from the same team can attend at
a reduced rate of $325 (includes full Society membership).
DATE, TIME
June 13, 2007 11:00 am - 2:00 pm Eastern, 8:00 am - 11:00 am Pacific
REGISTRATION
To register, call (413) 367-0245. We can fax a
pro forma invoice, and we accept Mastercard, Visa, American Express, Discover,
and Diner's Club. We must receive payment at least 7 days prior to the
event.
|
