Publications
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Roundtable |
Capturing know-how
June 22, 1999 |
The Montague Institute will hold a one-day roundtable
at Mitre Corporation, Reston, Virginia, on June 22, 1999, to provide a
forum in which participants can share information on this topic. This
is not a training session, but an idea exchange for experienced practitioners.
Discussion questions:
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What strategies work best to change behavior from
information "hoarding" to information sharing?
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What projects or applications are most likely to
be "success stories" that effect change throughout the organization?
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How can new tools and techniques make it easier
for people to contribute their know-how?
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How can support staff be trained to help busy professionals
find the time to contribute to the knowledge base?
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Are some disciplines more prone to information
sharing? If so, what can be learned from them?
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How does the "process" approach to information
sharing differ from the "heroes" approach? When is one approach
more appropriate than the other?
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What are the most important things top management
do to encourage information sharing?
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